444bed Privacy Policy

1.1 Registration and Identity Verification Information

Information we collect when you create an account:

• Full name (legal name)
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Identity document information (National ID number or passport — where applicable)

1.2 Financial and Transaction Information

Information collected during deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay account number
• Transaction amount and time
• Transaction ID and reference number
• Deposit and withdrawal history

1.3 Gaming Activity Information

To improve your gaming experience, we collect:

• Game history and duration
• Bet amounts and outcomes
• Bonus and promotion usage records
• Account balance and transaction list

1.4 Technical and Device Information

To ensure platform security and performance, we automatically collect:

• IP address and geolocation (up to country level)
• Device type, operating system, and browser version
• Cookie and session data
• Login time and logout time
• Page visit and click patterns

2.1 Operating and Delivering the Service

• Creating and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Storing gaming history
• Providing customer support

2.2 Identity Verification and Security

• Verifying age (confirming 21+)
• Verifying the genuine owner of an account
• Detecting and preventing fraudulent activity
• Taking action against the creation of multiple accounts
• Taking necessary steps to prevent money laundering

2.3 Improvement and Personalisation

• Improving platform performance
• Recommending games based on your preferences
• Presenting relevant promotional offers
• Personalising the user experience

2.4 Communication and Support

• Sending important account-related notifications
• Sending transaction confirmation messages
• Resolving customer support issues
• Informing you about changes to our services

3.1 Service Provider Partners

Limited information may be shared with trusted technology partners who assist in operating our services, such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, and security service providers. All such partners operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose necessary information in accordance with applicable laws of Bangladesh, court orders, or lawful requests from competent authorities. In such cases, we will disclose only the information that is legally required.

3.3 Fraud Prevention

In the event of fraudulent activity, illegal transactions, or security threats, 444bed reserves the right to share necessary information with relevant authorities or security agencies.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Without them, it is not possible to maintain login sessions, process secure transactions, or ensure account security. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences and settings — such as language selection and game display preferences. They make your experience more convenient.

4.3 Analytical Cookies

We collect anonymous traffic data to evaluate and improve platform performance. This data contains no personally identifiable information.

6.1 Active Accounts

While your account is active, all information necessary for providing the service will be retained. This includes account profile, transaction history, and gaming records.

6.2 After Account Closure

Even after an account is closed or cancelled, certain information may be retained for a specified period to meet legal obligations, financial regulatory requirements, and fraud prevention needs. After that period, the information is securely deleted or anonymised.

6.3 Financial Transaction Records

Financial transaction records are retained for the necessary period in accordance with relevant financial regulations. This applies both to legal obligations and to the interests of the user.

7.1 Right to Access Information

You have the right to know what information we hold about you. To view this information, please contact our support team.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can request a correction. It is also possible to update some information yourself from account settings.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, we may be required to retain certain information for a specified period.

7.4 Right to Withdraw from Marketing Communications

If you do not wish to receive our promotional messages or notifications, you can unsubscribe at any time. However, necessary messages relating to your account and transactions will continue to be sent.

7.5 Right to Lodge a Complaint

If you have any concerns or complaints about the use of your personal information, please contact our support team first. We will review your complaint promptly.

• Our service is for individuals aged 21 and above only.
• We verify age at the time of registration.
• If a minor attempts to create an account, it will be cancelled immediately.
• No information is knowingly collected from minors.
• If we become aware that someone under the age of 18 is using our services, all their information will be deleted immediately.

• The updated policy will be published on this page.
• The "Last Updated" date at the top of the page will change.
• Registered users will be notified by email or on the platform in the case of important changes.
• If you continue using the service after the changes, you will be considered to have agreed to the new policy.